Email for a quick confidential reply
All Enquiries Email Enquiries Castawayenquiries@outlook.com
For appointment Bookings & Payments:
What should I say in my first enquiry email to you?
*You can tell me what the difficulty is
*How long you have had this problem
*How it's affecting you/your relationship
*Feel free to say e.g. 'Relationship problem' and wait until we meet.
Is online work best and how does it work?
*I am qualified to work online - (not all therapists are).
*I connect to people with ease & work at relational depth.
What is the free 30 minute consultation appointment?
*Its a chance to get an overview of your difficulties
*To see what it would be like to work with each other.
*It is an information sharing session
*The time passes quickly & you may feel you didn't have time to tell your 'story', so
*Be mindful of time when choosing the type of appointment you want, especially if you are a couple.
How long are sessions and how often will we meet?
*Sessions are 50 mins long and usually weekly
*Specialist COFRA appointments are 90 mins
*Mild-moderate Mental health problems can be treated in 6 sessions
*People with relationship, sex or love problems need longer term input.
The session lasts for 'a Therapy hour' - which is 50 mins in Therapy & 10 mins for the Therapist to write up the session notes.
Sometimes, if clients don't make full use of the session i.e. they are finished saying what they want to say that day. although I encourage exploration and feedback, we don't need to deliberately find something to fill out the remainder of the session & in that situation we may finish early, but the choice is always yours.
How do I pay for my sessions?
Clients book and pay prior to each session and after you contact me, I sendyou the booking and payment link
Are there any 'rules and regulations' when working with Castaway Therapy?
There are guidelines and information in the client/therapist contract that I send to you.
What happens if I have to cancel a session?
If you let me know 24 hours prior to cancellation that you will not be able to attend, no cancellation fee will be requested.
l'm unemployed and can't afford the cost of private therapy, do you offer any concessions?
*My prices are relatively low (but not if you are unemployed)
*Consult your GP. Be specific as possible, many NHS areas offer Psychosexual Therapy There may be long waiting lists.
*What if we start therapy and I feel we are going down the wrong track?
*I will check out, (review) if we are focusing on helpful things
*I encourage clients to raise any concerns or to gently address any misunderstandings, as I shall do with you.
I just want to ask you a question will that cost anything?
*Quick questions: are answered in a normal Email and of course it is free.
I have problems in my relationship, can I have therapy without my partner?
*Yes you can, but research shows if both partners attend the best outcome is achieved.
GPDR
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GDPR
ICO
How do you comply with ICO? I adhere to policy & procedures around data handling and storage.
Where can I check your qualifications?
You can find me listed as a Senior Accredited Therapist on COSRT website COSRT (College of Sexual and Relationship
Therapists) as a Psychosexual & Relationship Therapist. I am a registered Supervisor with COSRT, working Psychotherapeutically.
ATSAC:(Association for the treatment of sexual addiction and compulsivity) ATSAC
* I am a full Professional member
* I am a Senior Therapist with ACTO the (Association of Counsellor's and Therapist's Online).
* I trained with STOP offenders program, I have updated to COFRA 121and COFRA Partners certificates
After our first meeting, client's shall be sent a contract for them to view full terms and conditions. This does not require any increase in costs and does not tie you into Therapy with me. This helps protect both Psychotherapist and clients.
